Privacy Policy

Platform Notice

Introduction

This Privacy Policy describes how hospitals.city ("we," "us," or "our") collects, uses, and shares information when you visit or use our website. By using this site, you agree to the practices described in this policy.

This site is operated as a U.S. healthcare facility listing directory and advertising platform. We do not provide healthcare services and this policy does not constitute a HIPAA-covered notice of privacy practices — we are not a covered entity or business associate under HIPAA.

Information We Collect

We collect the following types of information:

• Contact information voluntarily submitted via forms (e.g., name, email) when you submit a listing or contact us.
• Facility listing data submitted by authorized facility representatives. We do not independently verify this information.
• Usage data such as IP address, browser type, pages visited, and time on site — collected automatically via server logs and analytics tools.
• Cookies and tracking data — see the Cookies section below.

We do not collect health information, medical records, or any data about your health conditions, treatments, or healthcare decisions. We are not a healthcare provider and do not solicit protected health information (PHI).

How We Use Data

As an advertising and listing platform, we use collected data for the following purposes:

• To operate, display, and maintain the facility listing directory.
• To process listing submissions and manage advertiser accounts.
• To respond to inquiries submitted through our contact form.
• To improve site performance, user experience, and content quality.
• To monitor usage for security, fraud prevention, and compliance purposes.
• To send service-related communications where you have provided contact information.

We do not sell your personal information to third parties for their own marketing purposes.

Data Disclosure

We may disclose information in the following circumstances:

• Service providers: We may share data with trusted vendors who help us operate the platform (e.g., hosting, analytics, payment processing). These providers are bound by confidentiality obligations.
• Legal requirements: We may disclose data if required by law, court order, or legitimate government request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.
• Safety: We may disclose information if we believe it is necessary to prevent imminent harm or illegal activity.

We do not share, sell, or disclose personal information to healthcare facilities, insurers, or any medical organizations based on your browsing activity on this site.

Data Security

We implement commercially reasonable security measures to protect data transmitted to and stored on our systems, including SSL/TLS encryption for data in transit.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access that occurs despite our reasonable security efforts.

We do not store payment card details on our servers. Payment processing is handled by third-party payment processors subject to their own security standards.

Third-Party Links

Facility listings on this site may include links to third-party websites, including the websites of listed healthcare facilities. These links are provided as a convenience and do not constitute an endorsement or recommendation of any facility, its services, or its content.

We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We strongly encourage you to review the privacy policy of any site you visit.

Visiting a facility's website, calling their number, or contacting them in any way is an action entirely between you and that facility. Hospitals.city is not a party to any such interaction.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate this site. These may include:

• Essential cookies required for the site to function (e.g., session management).
• Analytics cookies (e.g., Google Analytics) that help us understand how the site is used. These collect anonymized usage data.
• Advertising cookies that may be set by third-party ad networks if advertising is displayed on the site.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data, subject to legal obligations.
• The right to opt out of certain data uses.

To exercise any of these rights, contact us at the address in the Contact section. We will respond within a reasonable time frame in accordance with applicable law.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). EU/EEA residents may have rights under GDPR. Please contact us for more information.

Medical Disclaimer & Limitation of Liability

To the maximum extent permitted by applicable law, Hospitals.city, its operators, employees, and agents shall not be liable for any loss, harm, or damages arising from:

• Reliance on facility information displayed on this site.
• Any healthcare decision made based on information found on this site.
• The quality, safety, or suitability of any listed facility.
• Inaccurate, outdated, or incomplete facility information.
• Any interaction between a user and a listed facility.

Use of this site is at your own risk. Always verify facility information directly with the provider and consult a licensed healthcare professional for medical guidance.

Policy Changes

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report an issue, please contact us:

hospitals.city
Via our contact form
Or see our Terms of Service and Disclaimer for additional legal information.