Terms of Service

1. Platform Notice

2. Acceptance of Terms

By accessing or using Hospitals.city (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use this Site.

These Terms apply to all visitors, users, facility representatives, and advertisers who access or use the Site. Use of the Site constitutes acceptance of these Terms and our Privacy Policy.

3. Nature of Service

hospitals.city operates as a U.S. healthcare facility listing directory and advertising platform. We provide a publicly searchable index of hospitals and healthcare facility listings to help users locate contact information and addresses.

We are solely a publisher of directory listings. We do not:

• Provide healthcare services of any kind.
• Refer or direct patients to any specific facility.
• Act as an agent, broker, or intermediary between users and facilities.
• Guarantee the availability, accuracy, or quality of any listed facility's services.
• Create any patient-provider relationship by virtue of listing a facility.

4. No Medical Advice

You should not rely on any information on this Site to make medical decisions. Always consult a licensed, qualified healthcare professional for medical guidance. Hospitals.city expressly disclaims any responsibility for actions taken or not taken based on information found on this Site.

5. No Verification of Facilities

Hospitals.city does not verify, credential, accredit, license, or audit any listed facility. We make no representations regarding:

• The licensure or regulatory status of any listed facility.
• The credentials or qualifications of staff at any listed facility.
• The clinical quality, safety record, or patient outcomes of any facility.
• The accreditation status (e.g., Joint Commission, CMS certification) of any facility.
• Whether a listed facility accepts your insurance or is currently accepting patients.
• Whether the facility information displayed is current, accurate, or complete.

Facility information is sourced from public government records and/or information submitted by facility representatives. Neither source is independently verified by Hospitals.city. Always confirm all details directly with the provider before visiting or making healthcare decisions.

6. Advertising Disclosures

Some listings on this Site are paid advertising placements. Paid placements may appear more prominently or with enhanced visual treatment (e.g., "Featured" label, highlighted card).

Featured or prominent placement reflects solely a commercial advertising relationship between Hospitals.city and the facility. It does not indicate:

• Clinical quality, patient satisfaction, or outcomes.
• Accreditation, licensure, or regulatory compliance.
• Suitability for any condition, procedure, or patient population.
• Endorsement, recommendation, or preference by Hospitals.city.

All advertising relationships are disclosed in accordance with applicable FTC guidelines.

7. User Responsibilities

By using this Site, you agree to:

• Use the Site only for lawful purposes in accordance with applicable U.S. federal and state law.
• Verify all facility information directly with the provider before making any healthcare decisions.
• Not rely on this Site as a substitute for professional medical advice, diagnosis, or treatment.
• Not use this Site during a medical emergency — call 911 instead.
• Not submit false, misleading, defamatory, or fraudulent information.
• Not attempt to scrape, copy, or systematically extract directory data without written permission.
• Not use this Site to harass, stalk, or harm any individual or organization.

8. Facility Representative Responsibilities

If you submit or manage a listing on behalf of a healthcare facility, you represent and warrant that:

• You are an authorized representative of the facility.
• All submitted information is accurate, current, and not misleading.
• The facility holds all required licenses and complies with applicable federal and state healthcare regulations.
• You will promptly update listing information if it becomes inaccurate.
• You will not use your listing to make false claims about clinical quality, outcomes, or capabilities.

Hospitals.city reserves the right to remove any listing at its discretion, including listings that are inaccurate, misleading, or in violation of these Terms, without prior notice or refund obligation for paid placements.

9. Emergency Use Prohibition

Hospitals.city expressly disclaims all liability for any harm, injury, or death arising from use of this Site in an emergency context.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Hospitals.city, its owners, operators, employees, agents, and affiliates shall not be liable for any damages of any kind arising from:

• Use of, or inability to use, this Site or any listing information.
• Any healthcare decision made in reliance on information found on this Site.
• The quality, safety, availability, or suitability of any listed facility.
• Inaccurate, outdated, incomplete, or missing facility information.
• Any interaction — in person, by phone, or otherwise — between a user and a listed facility.
• Any harm, injury, death, or adverse outcome resulting from contact with a listed facility.
• Unauthorized access to or alteration of data transmitted to this Site.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hospitals.city and its operators from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of or access to this Site.
• Your violation of these Terms.
• False or inaccurate information you submit to the Site.
• Your violation of any applicable law or third-party rights.

12. Intellectual Property

The design, layout, code, and original content of this Site are the property of hospitals.city and are protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

Facility names, logos, and information submitted by facilities remain the property of their respective owners. By submitting listing content, facility representatives grant Hospitals.city a non-exclusive, royalty-free license to display that content on the Site.

13. Third-Party Links

Listings may contain links to facility websites and other third-party sites. These links are provided solely as a convenience. Hospitals.city does not endorse, control, or assume responsibility for the content, privacy practices, or services of any linked site.

Your interaction with any third-party website, including any listed healthcare facility, is governed by that party's own terms and policies. Hospitals.city is not a party to any agreement or interaction between you and a listed facility.

14. Modifications to Terms and Service

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.

We may also modify, suspend, or discontinue any part of the Site at any time without notice or liability.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Hospitals.city is operated, without regard to conflict of law principles.

Any dispute arising from these Terms or use of the Site shall first be attempted to be resolved through good-faith negotiation. If not resolved within 30 days, disputes may be subject to binding arbitration or litigation in the appropriate jurisdiction.

You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any class action.

16. Contact

If you have questions about these Terms, wish to report a violation, or need to request a listing correction, please contact us:

hospitals.city
Via our contact form
See also: Privacy Policy  ·  Disclaimer